OEMs publish detailed content about diagnostic procedures, wiring diagrams, trouble codes and test procedures for every component. The service process is all about understanding the true context of diagnostic procedures and their correlations with real-world failure scenarios. An expert technician must understand what to look for in OEM content. Every year technologies change and evolve with new models and most technicians service vehicles of multiple years, makes, models, and engine types. Predii correlates all OEM published content with real-world symptoms and taxonomies to extract hidden Complaint, Cause, Correction information (the 3 C’s of automotive repair). This is OEM Intelligence.