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Predii Inc. is the owner of this website and has created this privacy statement ("Privacy Policy") to explain and summarize how we collect, use and protect, or in some cases do not protect, your personal information as you interact with us online through our website at, and any Predii subdomains (collectively, the "Website"). 


Predii reserves the right to change this Privacy Policy at any time by posting a new privacy statement at this location.  Therefore, you are responsible for periodically checking the Privacy Policy for changes.  Your use of the Website is governed at all times by the Predii Terms and Conditions of Use.  If you are visiting from outside the United States there may be special rules or limitations on your use of this Website. 

Predii®, Predii Repair Intelligence®, Predii Parts Intelligence®, Predii Service Intelligence™, and Predii Smart Servicing® are trademarks of Predii.


Predii collects information from individuals who visit the Company’s Website (“visitors”) and individuals who register to use the Services (“customers” or “users”). You do not need to register in order to review the content on this Website as a visitor. Any personal information submitted to us is optional and we use it solely for the purpose for which it is collected or for communicating with you regarding the Services. At a minimum we ask for your name, email address, company, and contact phone number so that we may communicate with you.

Predii collects and uses information you provide to us or that we learn from your use of this Website.  As is true of most web sites, we gather certain non-personally identifiable information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), URLs of referring/exit pages, operating system, date/time stamp, information you search for, locale and language preferences, identification numbers associated with your Devices, your mobile carrier, and system configuration information.  In the case of the services or products we provide, the URLs you access (and therefore are included in our log files) include usernames as well as element of content as necessary for the Services to perform the requested operations.

Predii does not share your personal information with third parties for their direct marketing purposes.  We may share your personal information where it is necessary for us to complete a transaction or do something that you have asked us to do.  Whenever we may need to share your personal information, we try to provide you with the information you need to make informed choices.  

Predii collects and uses personal information from you in several ways:

User Accounts: In order to access certain areas of the Website, you may be required to create a user account and/or provide certain personal information such as your name, your email address, your telephone number, your address, your birth date, your gender, and other personal information.  With your consent, we may also use the information you provide in online registration forms to notify you periodically about important changes to the Website (such as a change to this Privacy Policy or notice of a security breach), new Predii products and services, and special offers and contests that may be of interest to you.  Regardless of any other provision of this Privacy Policy, we will permanently store any personal information provided by you via such registration process. 

Where you provide optional information, such as information about your interests and hobbies, Predii only uses this information on an aggregate basis to enable us to better understand our users, develop new products, and improve our products and services.  Where practical, Predii limits the access of our service providers and vendors who assist with technical support and customer service through the use of confidentiality provisions and agreements that are intended to enforce this Privacy Policy.

Website Usage: Predii, or Predii authorized service providers, may observe your activities, preferences, and transactional data (such as your IP address and browser type) relating to your use of this Website.  While we may collect or log this information, we generally do not identify you or match this information with your other personal information.  We may use this collected or logged information to diagnose website technical problems, to facilitate your use of the site, or to track aggregate traffic patterns throughout the Website. 

Cookies: A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Cookies make web surfing easier for you by saving your preferences while you are at the Website. The use of cookies is an industry standard, and as such, you will find them at most major websites. By showing how and when visitors use the Website, cookies help us see which areas are popular and which are not. Many improvements and updates to the Website are based on such data as total number of visitors and pages viewed. This information is most easily tracked with cookies. We use the information from cookies to provide services better tailored to our users’ needs, and to allow you to access and to use and navigate our Website without re-entering your username or password.

ClickTale: Our Website may use ClickTale web analytics service. ClickTale may record mouse clicks, mouse movements, scrolling activity as well as text you type in this website. This site does not use ClickTale to collect any personally-identifiable information entered in this Website. ClickTale does not track your browsing habits across web sites that do not use ClickTale services.  We may use the information collected by the ClickTale service to analyze usage of our website and services determine future improvements.  You can choose to disable ClickTale at

Online Transactions: If we offer you the opportunity to download or purchase products online and you choose to obtain such products, you may be asked to share personal information in addition to the information provided to create a user account, such as credit card information, in order to complete a transaction.  In addition, you may be asked for information needed to complete your order, contact you to confirm the order, and provide related customer service.  This information is used, for example, to effect your transactions, to create and share aggregate reports about these transactions, and to perform credit fraud screening services for transactions between you and Predii and/or our authorized service providers. 

Recruitment and Job Applications: If we display a job positing, you may provide us with personal information, such as that contained on a resume or a curriculum vitae, in connection with a job application or inquiry.  We may use this information throughout Predii (worldwide) for the purpose of employment consideration or your inquiry.  We may keep your information on file for a reasonable period of time for future consideration.

Public Areas: Any information disclosed in public areas of the Website will become public information.  We cannot control the use of information disclosed in public forums, such as bulletin boards, news groups, communication facilities and chat rooms.  You should exercise caution when disclosing information in these public areas and should refrain from disclosing your personal information.  Please remember that any information that is disclosed in these areas, including your name, becomes available to the public and you should exercise caution when deciding to disclose your personal information.




Certain Third Party Transactions: Predii may work with some authorized service providers to provide technical and customer support, shipping, credit card processing, product fulfillment or other services.  Where practical, Predii shall require these service providers to safeguard personal information you provide to us.  To the extent it is necessary for these service providers to complete their contractual obligations to Predii, these third parties may have access to or process your personal information.  Predii generally limits their use of your personal information to the purpose for which it was shared.  Predii may sometimes permit our authorized service providers to have access to aggregate statistics about our customers, sales, traffic patterns, and related site information. 

Mergers, Acquisitions and Reorganization: If Predii should ever merge with another company, or if Predii should decide to buy, sell or reorganize some part or all of its business, Predii may be required to disclose your personal information to prospective or actual purchasers or receive personal information from sellers.  It is Predii's practice to seek appropriate protection for information disclosed or received in these types of transactions. 


As Required by Law and Other Extraordinary Disclosures: Predii may be required to disclose your personal information if it: (a) believes it is reasonably necessary to comply with legal process (such as a court order, subpoena, search warrant, etc.) or other legal requirements of any governmental authority; (b) would potentially mitigate our liability in an actual or potential lawsuit; (c) is otherwise necessary to protect our rights or property; or (d) is necessary protect the interest of other users of our Website.



Predii does not knowingly collect or solicit personal information from anyone that is not adult.  If you are under 16, you should not attempt to register for the Website or send information about yourself to us, including your name, address, telephone number, or email address.  No one under age 16 may provide any personal information to or on the Website.  If a person under 16 submits information through any part of the Website without verification of parental consent, and we learn the person submitting the information is not an adult or such consent has not been verified, we will attempt to delete this information as soon as possible.  Because we do not knowingly collect any personal information from persons that are not adults, we do not use or disclose such information to third parties.  If you believe that Predii may have any information about a person under 16, please contact us at, or via postal mail at 2211 Park Blvd., Palo Alto, CA 94306, U.S.A.



No data transmissions over the Internet can be guaranteed to be 100% secure.  Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.  Once we receive your transmission, we make reasonable efforts to ensure security on our systems.  We use secure server software (SSL) and firewalls to protect your information from unauthorized access, disclosure, alteration, or destruction.  However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.  Predii is not responsible for circumvention of any privacy settings or security measures contained on the Website. 

You understand and acknowledge that, even after removal, copies of your information may remain viewable in cashed or archived pages or if other users who you permitted to access your information have copied or stored your information.

If Predii learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps.  By using this Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of the Website.  Predii may post a notice on our Website if a security breach occurs.  If this happens, you will need a web browser enabling you to view the Website.  Predii may also send an email to you at the email address you have provided to us in these circumstances.  Depending on where you live, you may have a legal right to receive notice of a security breach in writing.  To receive free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us at or via postal mail at 2211 Park Blvd., Palo Alto, CA 94306, U.S.A.



Predii Worldwide: Because Predii operates globally, circumstances could arise where it is necessary for us to make your personal information available to our worldwide business units.  Privacy laws differ across the globe.  If it is necessary for the purposes for which you have shared personal information with us for us to share your information within Predii's global operations, we will do so consistent with this Privacy Policy. 

This Website is hosted in the United States and is intended for United States visitors.  If you are visiting from the European Union or other regions with laws governing data collection and use that may differ from United States law, please note that you are transferring your personal data to the United States and by providing your personal data you consent to that transfer.  When you provide personal data to Predii or our service providers or vendors, you consent to the processing of your data in the United States as the Website is operated in the United States.

European Union Adherence: Predii adheres to the principles negotiated between the United States and the European Union regarding data protection with regard to customer data and personal data Predii receives when providing technical and customer support.  Accordingly, when visiting this Website or providing personal data to Predii through our technical or customer support, Predii has taken steps to ensure the adequate protection of the processing of your personal data.

Parts of this Privacy Policy may not apply to visitors from outside the United States because certain services may not be offered to those outside the United States.



This Website may contain links to third-party sites, however, please be aware that Predii is not responsible for and cannot control the privacy practices of these other sites.  We encourage you to read the privacy policies for these other sites, as they may differ from ours.

This Website may contain links to co-branded web sites that may display Predii's logo and trademarks but which are maintained by third parties.  Please read the privacy policy on the co-branded site for the applicable privacy practices relating to personal information collected via that site, as it may differ from this Privacy Policy.  This Privacy Policy applies solely to personal information collected by Predii. 

This Privacy Policy covers the use of cookies by Predii and does not cover the use of cookies or other tracking technologies by any web sites for which links are provided.



When you provide Predii with personal information, if you allow us, we may communicate with you by the method you choose about topics of your choosing.  Predii seeks your consent to receive marketing communications from us when you provide your personal information.

Generally, when we contact you, we will try to provide you with an easy and convenient way to notify us if you would not like further similar communications. 



We will send you services-related announcements as needed. For instance, as we add software enhancements, we may send you an email notification. These emails are necessary for the maintenance of your account with us.



If you no longer wish to receive our communications, you may opt-out of receiving them by following the instructions included in each such communication or by emailing us at You may also contact us to opt-out via postal mail: Predii, Inc., 2211 Park Blvd., Palo Alto, CA  94306, U.S.A.



If you have any questions, comments, or concerns about this Privacy Policy, or would like to make changes to your personal information or contact preferences, or delete personal information you have provided to us, please contact us using one of the following approaches:

Email us:

Contact us via Postal Mail:

Predii Inc.
2211 Park Blvd.
Palo Alto, CA 94306 

If you have a privacy concern regarding Predii or this Privacy Policy and if you cannot satisfactorily resolve it through the use of this Website you should write to us using the information above. In the event that we are still unable to resolve your concerns Predii is committed to cooperating to achieve a proper resolution of your privacy concerns.

Copyright © 2016 Predii.  All Rights Reserved. 

Effective Date: August 23, 2016

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