Technology | Predii

The Predii 360™
AI Assist Platform Explained

The Predii 360™ platform, built on Core Automotive AI technology, streamlines this process by extracting meaningful insights and normalizing unstructured parts and servicing data.

Our platform processes over 500 billion documents each month using data-discovery algorithms specifically tuned to complaint, cause, and correction. It adapts to domain-specific information, transforming 'dark' data into actionable insights to improve customer uptime, first-time-fix rates, service revenue, QM, and predictive maintenance.

The Tech Behind Predii 360™

A product deep dive

Data Normalization

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Parts Search Assist

Advanced Machine Learning Techniques

Uses advanced machine learning techniques and our specialized Predii LLM to achieve top-notch performance and accuracy. The process begins with intent discovery through Predii LLM, which precisely identifies user intent.

The core of Parts Assist lies in vector embeddings—numerical representations of words or phrases in a high-dimensional space. These embeddings capture semantic meanings and relationships, allowing for efficient processing in machine learning models. We leverage vector databases to store and manage these high-dimensional vectors, enabling rapid similarity searches and efficient data retrieval.

Hybrid Search Capabilities

Features state-of-the-art hybrid search, combining sparse and dense retrievers for comprehensive search capabilities. After the retrievers, our reranker reorders search results based on complex criteria, ensuring the most relevant, high-quality information is presented first. Trained on vast amounts of automotive data, our fine-tuned retriever and reranker accurately retrieve and prioritize the most relevant results, enhancing the user experience by delivering precise answers swiftly.

On top of this, we continuously adapt and fine-tune our models, learning from new data and feedback to stay ahead of the curve. This continuous improvement ensures our system becomes smarter and more accurate over time, providing ever-improving results.

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Fine-Tuning Methodology

For fine-tuning, we focus on optimizing sentence similarity. The main objective is to train the model to minimize the distance between semantically similar sentence pairs (anchor and positive sample) while maximizing the distance between dissimilar pairs (anchor and negative sample). We achieve this through contrastive loss, which works by reducing the distance between anchor and positive samples. This encourages the model to learn representations where similar sentences are closer in the embedding space. At the same time, it increases the distance between anchor and negative samples, helping the model distinguish between dissimilar sentences by placing them further apart in the embedding space.

This structured approach ensures that Predii 360’s Parts Search Assist delivers top-tier performance and accuracy, transforming automotive data into precise, actionable insights.

Interactive example

Click on a symptom to see its repairs!

Below is an example of what Predii can do, coming from mocked up data that resembles automotive repair orders.

The First Card is an example of raw, unstructured notes - see "Customer Complaint" and "Technician Notes."
The Second Card is a visualization of the symptoms mined from the Customer Complaints. Click on one!
The Third Card is a visualization of the repairs for those symptoms, mined from the Technician Notes.

REQUEST A DEMO

We strongly believe that we can demonstrate the value Predii can add to your business. If you’re involved in aftersales strategy, repairs, warranty claims, or preventing problems from occurring, we want to help.

The Predii 360™
AI Assist Platform Explained

The Tech Behind Predii 360™

Data Normalization

Repair Assist

Predictive Assist

Parts Search Assist

Interactive example

Click on a symptom to see its repairs!

REQUEST A DEMO

RESOURCES

COMPANY

SOCIAL

The Predii 360™ AI Assist Platform Explained

The Tech Behind Predii 360™

Data Normalization

Interactive example

Click on a symptom to see its repairs!

REQUEST A DEMO

RESOURCES

COMPANY

SOCIAL

The Predii 360™
AI Assist Platform Explained