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Predii Introduces Generative AI ‘Co-Pilot’ for Automotive Service and Repair Businesses

Predii 360™ produces reliable, actionable intelligence for service advisors, technicians, parts counter people, and other automotive professionals.

Palo Alto, CA, October 26, 2023. Aftermarket AI innovation leader Predii has introduced the industry’s first Automotive AI “co-pilot” designed to augment and support automotive service and repair workflows. Predii 360, links breakthroughs in Generative AI with Predii’s 10-plus years of leadership in developing automotive-specific AI applications. The solution intelligently responds to automotive repair and service questions and produces reliable, actionable intelligence to enhance the efficiency and productivity of automotive service writers, technicians, parts counter people, and other industry professionals.

Predii executives will demonstrate Predii 360 during the AAPEX 2023 Show, Oct. 31-Nov. 2, in Las Vegas.

Predii 360 is designed to integrate optimally with custom service and repair data. Models are hosted in an isolated environment, protecting intellectual property and enabling companies to innovate and commercialize new solutions using Generative AI.

“The future of the automotive industry is very quickly moving towards one-point-entry AI solutions that allow users to move beyond siloed information and interact with systems in a human-like manner. Having an AI collaborator in the loop in expert-knowledge-dependent industries will become the norm very soon.” Tilak Kasturi, Predii Founder & CEO

Predii 360 leverages multiple components within the company’s extensive technology portfolio:

  • Predii AI Pipeline, which extracts features from billions of automotive service data points;

  • Predii Intelligent Intent Response Network (IIRN), which understands industry specific intents of questions and responds by pulling in custom knowledge sources;

  • Predii LLM, an automotive specific, fine-tuned Large Language Model that allows for use-case specific knowledge ingestion and retrieval framework.

"Predii has evolved into a well-known name in the automotive repair and service ecosystem, and Predii 360 shows very impressively why: This is combining thought leadership in AI with a profound understanding of the specific needs in the industry.” Babak Hodjat, CTO AI, Cognizant

Predii 360 responses are evaluated through Okareo, a product for teams using LLMs to detect and measure response accuracy and predictability.

“We feel Generative AI will be revolutionary to the part look-up process in the aftermarket. We are excited to see Predii build a solution that addresses very specific aftermarket use cases while protecting data integrity and IP.” Erik St. Pierre, Co-Founder & COO PartsTech
“ATD sees huge potential in collaborations with like-minded organizations that share our vision. We are excited about the possibilities with Predii's solutions that would help our customers realize the value of their data through actionable insights.” Tim Eisenmann, Chief Digital & Product Officer, American Tire Distributors

A public demo of Predii 360 is available at This early beta version has access to limited data sets such as NHTSA’s public complaint and recalls, technical service bulletins, and vehicle service manuals, and leverages parts catalog API integration.

About Predii

Predii is a Silicon Valley based AI software company and a thought leader for applied AI in Automotive. Domain-specific, patented AI technology discovers the intent behind unstructured textual, sensor, and procedural data and translates it into predictive and prescriptive insights. Predii products are deployed worldwide and power strategic analytics solutions for industry-leading companies.

Predii®, Predii 360™, Predii LLM™, Predii Repair Intelligence®, Predii Parts Intelligence®, Predii Service Intelligence™, and Predii Smart Servicing® are trademarks of Predii.


Nadja De Maeseneer, Predii,

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