Predii's platform deals with unrefined,
Predii's Platform uses AI to transform historical data from servicing operations into operational insights around parts. Our Parts IntelligenceTM guides the parts management process — inventory, dispatching, pricing, and usage. Our Dispatching Intelligence ensures that technicians are sent to the job sight with the parts and expertise necessary to complete the job on the first visit. Our Pricing Intelligence provides advanced insights into repair costs. These insights are seamlessly integrated into enterprise operations.
Preventive and predictive maintenance has been a feature of complex equipment for decades – but Predii is transforming these operations with Artificial Intelligence.
The complexity of modern equipment is increasing exponentially, and the pace of innovation is not going to falter any time soon. This complexity transfers over to repairing the equipment, too. It is increasingly impossible for any given technician to possess extensive expertise in all of the equipment they are required to repair. By intelligently suggesting repair paths and connecting technicians to the relevant sections of OEM manuals,
Sensor codes and IOT data no longer happen in isolation, one at a time. Advanced monitoring technologies provide a multitude of diagnostic trouble codes for any given situation.
Processing maintenance data is a pain point for engineering teams, yet it must be done to understand equipment failure points and what improvements are necessary to out-perform the competition. Predii’s Artificial Intelligence understands service records at scale, providing engineering teams with data-driven insights into equipment failures.
Modern dispatchers handle incoming calls from dozens of product lines — and these products get more complex every year. Accurate dispatching is one of the key difference-makers in a remote servicing organization's bottom lines, as mistakes lead to costly repeat visits.
The same repair can vary in cost dramatically from one
Understanding the customer's experience with equipment is crucial to making the kind of year-over-year improvements that ensure that the enterprise remains competitive in the market. Some of the most valuable information comes in customer survey free-text input, which can cost engineers countless man hours to fully process. Predii's proprietary NLP understands how people talk about equipment, easily drawing the insights our customers need from difficult-to-handle data sources.
Every year, billions of dollars' worth of perfectly functional equipment