Predii's platform deals with unrefined, domain specific, specialized knowledge that only an expert in the field can relate to. Predii correlates multiple inputs of this type to create a higher form of intelligence, to augment customer applications in a connected ecosystem.
PREDII SERVICE INTELLIGENCETM
Enterprises ranging from manufacturers and automation specialists to energy utilities strive to maintain asset and production uptime and availability. Asset and production downtime leads to lost revenue, underutilized employee-operators, and dissatisfied end-users. Predii Service IntelligenceTM empowers service teams with predictive insights to proactively engage asset or production line operators before hard failures occur. How? Our patented, purpose-built AI platform augments your customer service team by identifying out-of-norm operator and end-user support engagement levels as risk flags. These risk flags empower customer service professionals to proactively engage operators and end-users to assess risks and provide solutions – before something breaks down.
Establish baseline customer service engagement levels
Identify engagement deviations
Fire proactive customer service engagement triggers
Stave off executive level escalations
Protect production operations
Uncover insights. Streamline operations. Build innovative products. Change the face of your industry.
We strongly believe that we can demonstrate Predii platform value for the repair and maintenance of complex equipment. If you’re involved in repairs, warranty claims, or preventing problems from occurring, we want to help.
Predii®, Predii Repair Intelligence®, Predii Parts Intelligence®, Predii Service Intelligence™, and Predii Smart Servicing™ are trademarks of Predii.