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THE SMART SERVICING PLATFORM

Transforming how products get supported, repaired, and designed

USE CASES WATCH VIDEO

Leverage noisy data from the entire servicing ecosystem to fix your equipment faster, more accurately, on the first visit and before it fails. Why Predii?

Predii's patented Predii Repair Intelligence ® is best-in-class.

 

Predii Repair Intelligence ®

 

Agile solution to capture learnings from repair/maintenance events in the field.

Specialized AI enables larger ROI and accelerated implementation.

 

Specialized AI

 

Purpose built AI Platform for the repair and manufacture of complex industrial equipment. 

Predii's prebuilt resources target business problems within repair, maintenance, and manufacturing.

 

Targeted Use Cases

 

Pre-built resources that solve immediate ROI-generating problems for product support, repair, and design teams.

2020 Smart Servicing - Industry 4.0 Service Delivery

2020 - The Year of Smart Servicing

Enterprises are positioned to leverage multi-touch service delivery excellence. 

Learn how the Predii Smart ServicingTM  platform connects the dots. 

  • Data: Call Center Logs, Knowledge Platform entries, Field Visits, Customer Surveys, Service Tickets, Product Manuals, Warranty Claims, Design & Quality, Parts Ordering, Equipment & Connected Equipment, Tribal Knowledge & More

  • Output: Guided Repair, Predictive Maintenance, Voice of the Customer, Intelligent Dispatching, Quality Engineering, Warranty Management, Lifetime Cost, Parts Pricing, Smart Products & More

Learn more here. 

 

Read MongoDB's case study on Predii!

"How Predii Rapidly Produces Predictive Analytics Tools for IoT with MongoDB"

Rob Walters, Director of IOT at MongoDB, publishes one of his series of "Leaf in the Wild" case studies, where he walks through real-world implementations of MongoDB. In this case study, he covers how we built a solution that enables customers to process huge volumes of sensor data, technical manuals and service orders and then expose it to machine learning processes and extract actionable insights.

Read the case study here.

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Latest Video
IntroducTION TO PREDII
The Predii Smart Servicing™ Platform intelligently connects data from different silos of the service ecosystem. We recreate automated domain expertise that interprets noisy data - like a maintenance log, sensor reading, or product manual - from the perspective of the subject matter experts that understand the equipment best: the technicians.

 

Automotive

Predii uses applied artificial intelligence to maximize efficiency in the automotive industry. Our deep experience with automotive repair data gives us a wealth of domain knowledge. By integrating with the systems you have in place and parsing the data you’re already generating, we can:

  • Streamline your operations
  • Maximize uptime
  • Minimize unplanned maintenance

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Original Equipment Manufacturing

As an OEM, you need to support your products in-market, both in and out of warranty. We simplify this with powerful diagnosis tools:

  • Speed through fault analysis
  • Guide technicians on repairs
  • Preempt failures with proactive fixes

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Maintenance Repair Organization

When your organization is built around the reliability of mission-critical equipment, you need to be leveraging the data it generates. Much of the data being created in the enterprise today is stored but not used (‘dark data’), but our goal is to make it easy to extract the value from this resource and bring immediate impact to your daily operations. Increase your productivity by using Predii to shine a light on your repair problems like an expert mechanic, bringing superhuman power to your organization.

  • Augmenting repair technicians with thousands of equivalent years of experience
  • Creating unheard-of prognostic accuracy
  • Reducing operating costs

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Owner/Operator

For an owner-operator, end-to-end reliability, performance and uptime are paramount. Your equipment is your productivity, and your throughput directly influences your margin. But your equipment generates vast amounts of data that remains untapped. You should be using it to reach your performance goals. Predii rapidly learns the domain, then creates value by pre-empting maintenance problems, highlighting inefficiencies for resolution, and accelerating human labor operations to make the necessary repairs.

  • Organize your diverse data sources into a usable form
  • Embed gained insights across your labor force
  • Maximize utilization of every asset

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CONNECTED DEVICES

From wearables to wind turbines, any device connected to the Industrial Internet generates invaluable data. Predii makes it possible to repair this equipment efficiently, and keep it working reliably, using its diagnostics data.

  • Aggregate real-time diagnostics streams
  • Analyze proprietary trouble codes
  • Correlate and suggest repair procedures

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Terry Strong - Hobart Service Senior Director of Technology

 

CUSTOMER TESTIMONIAL

Terry Strong Link to Terry Strong's Linkedin

Senior Director of Technology, Hobart Service

“Clearly I would recommend Predii to anyone who has a service organization with historical service call data. At Hobart Service, our mission is to deliver premium service, nationwide, from each of our 100 locations and 1,500 factory trained technicians. With Predii we are able to put new smart technology into the hands of our teams. Our dispatchers are empowered to make the data-based decisions, in real-time, that make an impact on first call completion, increasing our customer’s equipment uptime. Compared to the competition, Predii is the AI company taking the time to truly understand us as a customer and our industry."

 

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Case Study
How Predii became the world’s biggest processor of automotive data
CASE STUDY
HOW PREDII APPLIES ARTIFICIAL INTELLIGENCE TO FIELD SERVICES, SOLVING FIRST CALL COMPLETION